EAPA Vouchers
EAPA Vouchers
Energy Accounts Payment Assistance (EAPA) assists with residential energy accounts if you are experiencing financial difficulties or loss of income, unexpected medical expenses or accounts, or replacement of unexpected household items, etc.
This NSW Government program offers payments to help individuals facing a short-term financial crisis or emergency, like:
- unexpected medical expenses
- a loss of income
- high energy bills
- family illness
- family crisis
- other unexpected expenses or bills.
The operation is straightforward:
EAPA payments are electronically sent to your energy provider and added to your home electricity or gas account.
You are entitled to apply through Services NSW. You need a MyServiceNSW Account (if you are applying online)
Eligibility Criteria
You must have an electricity or natural gas account for a NSW residential address, which is your primary place of residence and must be active at the time of your assessment (all other accounts are not eligible).
- You need to be the account holder, which means your account and bill must be in your name.
- You must be experiencing a short-term financial crisis or emergency that has caused you financial hardship and impacted your ability to pay your current residential energy bill (in part or full)
- Proof of Income (e.g. Centrelink Income Statement or Pay Slips)Any bills (electricity or gas) and invoices you need to pay under your name.
- Proof of Identification (Centrelink Concession Card (if applicable) + 100 identification points (Driver Licence 60 points, Passport 50 points, Certificate of Australian Citizenship 50 points, Medicare Card 40 points)
- Proof of Financial Hardship (e.g. loss of income, unexpected medical expenses or accounts, replacement of unexpected household items, etc.
- Proof letter from the employer if you recently lost the job and last pay slip.